/10
★★★★★
basado en 1894 opiniones publicadas
★★★★★
basado en 1894 opiniones publicadas
Últimas opiniones negativas de los clientes
1/5
★☆☆☆☆
Pedí una talla 140 y recibí una 90, así que no la usaría y mi hijo también está decepcionado
Morgane R.
El
tras la compra de 24/01/2023
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mrs. Rey
Following our phone call, you will find enclosed the return form allowing you to send us the comforter cover La Patrouille so that we can manage the manufacturing defect. A new comforter cover, which we hope will brighten up your son, will then be sent to you.
Our team remains at your disposal for any information.
Kind regards
The Maxxidiscount.com team
Following our phone call, you will find enclosed the return form allowing you to send us the comforter cover La Patrouille so that we can manage the manufacturing defect. A new comforter cover, which we hope will brighten up your son, will then be sent to you.
Our team remains at your disposal for any information.
Kind regards
The Maxxidiscount.com team
1/5
★☆☆☆☆
Ya me había equivocado en el destino de mi pedido y tuve que pagar 5 euros más por la entrega. Ahora faltan 3 semanas para que llegue mi pedido y nunca ha llegado.
Jonathan J.
El
tras la compra de 18/12/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mr. Joachim
We thank you for your opinion 🙂
However, there was no error of destination on our part for your order. You have placed an order for delivery in France, but you live in Martinique. The shipping costs involved are really not the same. We have therefore offered you, rather than cancel your order, to ship it to Martinique if the consequent shipping costs were rules, which you have accepted.
The order has been shipped and as confirmed by the tracking of your package, it is being delivered.
Thank you for your understanding.
Kind regards
The Maxxidiscount team
We thank you for your opinion 🙂
However, there was no error of destination on our part for your order. You have placed an order for delivery in France, but you live in Martinique. The shipping costs involved are really not the same. We have therefore offered you, rather than cancel your order, to ship it to Martinique if the consequent shipping costs were rules, which you have accepted.
The order has been shipped and as confirmed by the tracking of your package, it is being delivered.
Thank you for your understanding.
Kind regards
The Maxxidiscount team
1/5
★☆☆☆☆
Poco profesional, muy decepcionado por las respuestas obtenidas...
Patrice G.
El
tras la compra de 12/12/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mr. Goux
We thank you for your opinion.
An answer was brought to you by e-mail and a refill was sent to you for the ordered pen 🙂
Kind regards
The Maxxidiscount team
We thank you for your opinion.
An answer was brought to you by e-mail and a refill was sent to you for the ordered pen 🙂
Kind regards
The Maxxidiscount team
1/5
★☆☆☆☆
Sin jabón nunca entregado y sin sonido, sin imagen de la que huir
Sarah N.
El
tras la compra de 07/12/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mrs. Natario,
You placed an order with us on December 7, 2023 and it is noted shipped to your home since December 9, 2023.
You have contacted us to dispute the delivery and the order has been refunded in full.
Kind regards
The Maxxidiscount team
You placed an order with us on December 7, 2023 and it is noted shipped to your home since December 9, 2023.
You have contacted us to dispute the delivery and the order has been refunded in full.
Kind regards
The Maxxidiscount team
1/5
★☆☆☆☆
El artículo estaba roto cuando lo recibí. Reclamé este 2 de dic. Toiday, 8º Todavía estoy esperando una comfirmación para devolver el paquete.
Leila S.
El
tras la compra de 28/11/2022
Opinión traducida1/5
★☆☆☆☆
Pedí por error una agenda 2022 en lugar de 2023. Es increíble que todavía los tengan en stock. He pedido una agenda de 2022 en lugar de una de 2023.
Marie D.
El
tras la compra de 23/11/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Ms. Delhommeau,
You have ordered a 2022 agenda, which we certainly still have in stock, and we have sent you what was ordered... It is specified in the title of the ad and in the description that it is a 2022 agenda.
So we have simply met your expectations.
Thank you for your understanding.
Thank you for your understanding.
The Maxxidiscount team
You have ordered a 2022 agenda, which we certainly still have in stock, and we have sent you what was ordered... It is specified in the title of the ad and in the description that it is a 2022 agenda.
So we have simply met your expectations.
Thank you for your understanding.
Thank you for your understanding.
The Maxxidiscount team
1/5
★☆☆☆☆
Decepcionado por no haber recibido un mensaje indicando que faltaba un producto
Jennifer T.
El
tras la compra de 09/10/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mrs. Tassart,
We apologize for the inconvenience caused.
The out-of-stock item has of course been refunded.
Kind regards
The Maxxidiscount team
We apologize for the inconvenience caused.
The out-of-stock item has of course been refunded.
Kind regards
The Maxxidiscount team
1/5
★☆☆☆☆
Necesitaba cajas para la mudanza 1 semana después no se envió pedí la cancelación y ya llevo 15 días esperando y pidiendo mi reembolso....
Yann D.
El
tras la compra de 30/09/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mr. Delplanque,
Your order placed on 30/09/2022 has been shipped but seems to have been misplaced by the carrier. A dispute has been opened with the latter and a full settlement has been initiated.
Kind regards
The Maxxidiscount team
Your order placed on 30/09/2022 has been shipped but seems to have been misplaced by the carrier. A dispute has been opened with the latter and a full settlement has been initiated.
Kind regards
The Maxxidiscount team
1/5
★☆☆☆☆
Tardé casi 15 días en recibir mi pedido después de pagar 6,90€ por una entrega de 48-72h. No recomendaré este sitio.
Cecile P.
El
tras la compra de 26/09/2022
Opinión traducida1/5
★☆☆☆☆
No recibí el artículo correcto y fue imposible conseguirlos en línea para saber cómo devolver el artículo o posiblemente un reembolso.
Azize G.
El
tras la compra de 22/09/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mr. Gasmi,
You have ordered an agenda Strass Student random color (black or pink) and it is exactly, after verification, what we sent you.
Our after-sales service has been in touch with you by phone and by e-mail to tell you how to return the product if it does not suit you.
We are still waiting for your return.
Kind regards
Maxxidiscount
You have ordered an agenda Strass Student random color (black or pink) and it is exactly, after verification, what we sent you.
Our after-sales service has been in touch with you by phone and by e-mail to tell you how to return the product if it does not suit you.
We are still waiting for your return.
Kind regards
Maxxidiscount
1/5
★☆☆☆☆
Paquete no recibido. No hay reacción de Maxxidiscount. Tengo que acosar a Mondial Relais para saber dónde está mi paquete. Pido la devolución del paquete por estar perdido y Maxxidiscount se niega. Cuando esta historia termine no pediré más.
Marine M.
El
tras la compra de 04/09/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mrs. Magnin,
We apologize for the inconvenience caused.
Our after-sales service has taken your complaint into account and has made a claim to the carrier to find out what happened to your package. We take this matter very seriously and a return will be made as soon as possible.
Kind regards
Maxxidiscount.com
We apologize for the inconvenience caused.
Our after-sales service has taken your complaint into account and has made a claim to the carrier to find out what happened to your package. We take this matter very seriously and a return will be made as soon as possible.
Kind regards
Maxxidiscount.com
1/5
★☆☆☆☆
El diario se ha filtrado, algunas páginas están atascadas e inutilizables. No volveré a hacer pedidos en este sitio. Estoy muy decepcionado.
Laetitia G.
El
tras la compra de 15/09/2022
Opinión traducida1/5
★☆☆☆☆
Estaba muy contenta porque el paquete llegó en 3 días como se indicaba, PERO se recibió el artículo equivocado... El servicio y la calidad del producto me han gustado mucho, pero tengo que decir que estoy muy satisfecho con el servicio y la calidad del producto.
Alison B.
El
tras la compra de 14/09/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Ms. Beyer,
We apologize for the inconvenience caused by this product error.
Our after-sales service immediately took care of your complaint and was able to process the product exchange as soon as possible.
Kind regards
Maxxidiscount.com
We apologize for the inconvenience caused by this product error.
Our after-sales service immediately took care of your complaint and was able to process the product exchange as soon as possible.
Kind regards
Maxxidiscount.com
1/5
★☆☆☆☆
Me dijeron que tenía que cancelar mi pedido por un problema de stock. Desde entonces no he recibido ningún reembolso.
Bernadett W.
El
tras la compra de 10/09/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mrs. Wach,
We apologize for the inconvenience caused.
Due to a shortage of stock on the product ordered, we were unable to fulfill your order.
This last one was thus refunded to you in its entirety.
Good to you
Maxxdiscount.com
We apologize for the inconvenience caused.
Due to a shortage of stock on the product ordered, we were unable to fulfill your order.
This last one was thus refunded to you in its entirety.
Good to you
Maxxdiscount.com
1/5
★☆☆☆☆
La bolsa no se ajusta y me gustaría devolverla pero no hay respuesta no la recomiendo.
Sabrina M.
El
tras la compra de 28/07/2022
Opinión traducida1/5
★☆☆☆☆
Los gastos de envío de la devolución corren de mi cuenta
Elodie P.
El
tras la compra de 03/08/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mrs. Porrazzo,
You have ordered Tigex soothers that we have delivered to you in due form. The pacifiers were delivered to you and you then contacted our after-sales service indicating that you had ordered the wrong model.
In this case, the return costs are at the customer's expense as indicated in our return policy.
Upon receipt of the returned product, a refund was immediately made.
Kind regards
Maxxidiscount.com
You have ordered Tigex soothers that we have delivered to you in due form. The pacifiers were delivered to you and you then contacted our after-sales service indicating that you had ordered the wrong model.
In this case, the return costs are at the customer's expense as indicated in our return policy.
Upon receipt of the returned product, a refund was immediately made.
Kind regards
Maxxidiscount.com
1/5
★☆☆☆☆
Muy decepcionado, pedí 1 barco buzz l'eclair inflable para mi hijo que llegó plano. Todavía estoy esperando un reembolso o un nuevo barco.
Delphine S.
El
tras la compra de 15/07/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mrs. Soulié,
Following your SAV complaint to our services, a new buoy was immediately sent to your home.
Kind regards
Maxxidiscount.com
Following your SAV complaint to our services, a new buoy was immediately sent to your home.
Kind regards
Maxxidiscount.com
1/5
★☆☆☆☆
El producto vino realmente dañado
Erwin E.
El
tras la compra de 11/05/2022
Opinión traducida1/5
★☆☆☆☆
Pedido de botella, cartón todo roto y desgarrado
Vanessa S.
El
tras la compra de 20/04/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello Mrs. Salmeron,
We thank you for your evaluation.
However, we do not have any complaint e-mail from you. We invite you to contact our after-sales service who will handle your complaint as soon as possible.
Sincerely
The Maxxidiscount team
We thank you for your evaluation.
However, we do not have any complaint e-mail from you. We invite you to contact our after-sales service who will handle your complaint as soon as possible.
Sincerely
The Maxxidiscount team
1/5
★☆☆☆☆
Primera experiencia en este sitio. A mi pedido le faltaba un artículo, hice una reclamación por correo electrónico y hasta la fecha no hay respuesta. No lo recomiendo.
Hélène M.
El
tras la compra de 07/04/2022
Opinión traducida Respuesta de Maxxidiscount
El
Hello,
thank you for your feedback.
However we do not count any mail from your mail,
for a better support please contact us at :
https://www.maxxidiscount.com/fr/contactez-nous
Thank you,
Sincerely,
Maxxidiscount
thank you for your feedback.
However we do not count any mail from your mail,
for a better support please contact us at :
https://www.maxxidiscount.com/fr/contactez-nous
Thank you,
Sincerely,
Maxxidiscount